Ratings & Reviews

Overall Rating

5(113 reviews)97.3% of customers recommend this property

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Resident Reviews

submitted by Michelle - |Recommended: YesStaff — I'm on my way to make Autumn Creek my new home. Relocating from Florida. It has been a difficult journey so far. But I want to thank Barb and Jess for helping me thus far. I'm excited to come home
response from property -Michelle, That is great news! Safe travels and we are super excited for your arrival at Autumn Creek. I will certainly share your wonderful words with Jessica and Barbara. We are happy you chose us as your new home!
submitted by Kevin B. - |Recommended: YesAutumn Creek is absolutely beautiful and well kept — One of the biggest things I really like about Autumn Creek is every single employee I've encountered is polite, professional, and more than willing to go the extra mile for residents. The units are designed very nicely with big rooms, top of the line appliances, and there's plenty of parking. It's been an absolute pleasure living at Autumn Creek and I can't recommend the place enough Trust me, you will love it
response from property -Kevin, I cant thank you enough for kind words about our staff at Autumn Creek. We appreciate you being a part of our commuity!!
submitted by Lori B. - |Recommended: YesMaintenance Review — Our request was done in a timely manner and the problem has been solved Thank you
response from property -Hi Lori, Thanks so much for the kind words towards the Autumn Creek Staff!
submitted by Christine - |Recommended: YesAlex - maintenance — Alex works very well and in addition he is a very nice person. I give him 5 stars. Autumn creek is a very nice place to stay.
response from property -Christine, Thanks so much for your kind words with Alex. He loves his residents at Autumn Creek and we are extremely happy that you have made our community your home. Thanks for taking the time to send a nice note.
submitted by Teresa T. - |Recommended: YesExcellent maintenance — The maintenance team here is excellent Any work orders that I submit are taken care of immediately even those I considered to be not urgent . Alex,in particular, has been extremely courteous and professional. He truly cares about doing a good job and helping out the residents.
response from property -Hi Teresa, Thank you so much for your wonderful compliments and for being a long time resident! It's residents like you that make Autumn Creek wonderful!
submitted by Peter S. - |Recommended: YesPositive experience so far — Pleasant experience, don't really hear neighbors, usually can get a parking spot in front of my building, well kept area, appliance are modern.
response from property -Peter, Thank you so much for the great Review. At Autumn Creek we strive to be the best that we can for our residents. Please let us know if you need anything else.
submitted by Truly L. - |Recommended: YesGreat apartment complex, safe neighborhood, awesome staff. — This is the first apartment I've been in where I truly feel relaxed and at home. I did not expect to be able to feel this way about a rented space. The staff is always friendly and helpful. Maintenance's response time is amazing. Maintenance crew is also willing to provide further assistance and explanation on the ticket they're helping with upon request. I never feel rushed or feel like I am inconveniencing anyone while being helped by the staff. I also love that I feel comfortable and safe in this neighborhood, a true sense of home.
response from property -Truly, Thank you so much for the great review! We appreciate our residents at Autumn Creek and excited that you feel at Home! Please let us know if we can help you in any other way!
submitted by Christopher E. - |Recommended: YesVery Nice — It is very nice
response from property -Thank you so much, we're thrilled you're happy at Autumn Creek!
submitted by Zishan M. - |Recommended: YesGreat — great
response from property -Thank you Zishan!
submitted by Vera K. - |Recommended: YesExcellent apartment complex — Excellent apartment home glad I am a part of the community.
response from property -We are glad you're part of the community too! Thank you for your kind words, Vera.
submitted by Renee P. - |Recommended: YesA great place to live. — Large apartments, many amenities, great staff and maintenance people, convenient location.
response from property -Hi Renee, Thanks so much for your comments. We do take great pride in not only service for our residents but adding the amenities that we think our residents will appreciate.
submitted by Elizabeth L. - |Recommended: YesAutumn Creek Apartments — Wonderful experience living at Autumn Creek, beautiful apartment and quiet, plus staff always very helpful with requests for assistance and any questions. All in all, a very positive experience.
response from property -Hi Elizabeth, thank you for the great feedback! It's fabulous to hear that you're enjoying your home at Autumn Creek. We hope that your stay continues to be exceptional, please don't hesitate to reach out if there's anything additional we can do for you. Sincere thanks from the entire staff for your kind words.
submitted by Robert B. - |Recommended: YesAutumn Creek is a wonderful neighborhood to live in — From your neighbors, to the staff, some of the nicest people I have met in the Amherst area. I feel fortunate to call Autumn Creek my home
response from property -Thank you very much for your kind words, Robert! We are so happy YOU chose Autumn Creek!
submitted by TONI F. - |Recommended: YesMaintenance Review — My wife and I are very happy with our apartment. When we asked to fix some of the minor problems we had the maintenance crew Jeff, Rob, Alex, and the others fixed it timely and efficiently. The office staff always respond when we need something.
response from property -The entire staff here at Autumn Creek would like to thank you for the great review. We are happy to know that the hard work to ensure an enjoyable experience does not go unnoticed!
submitted by Amy . - |Recommended: YesThanks — Can't say enough good about Autumn Creek The entire staff is awesome Barbara, Jessica, and Ashley are amazing Love the maintenance team Alex has been helping me with a water leak---he's always polite and professional and always follows up on the work Thanks again
response from property -Hi Amy, Appreciate your feedback! Thank you for the 5-star rating. Glad to hear the staff has been providing excellent customer service. I will make sure they receive your comments! Have a wonderful day. Best, Ashley St. Cyr Marketing Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Autumn Creek Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Autumn Creek Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose