Posts about Awards

Autumn Creek Apartments – Top 100 Management Company Award – Ranked 32-image

Autumn Creek Apartments has been recognized as a top performer in the property management industry, ranking number 32 in the Top 100 Management Company Award in its portfolio size by ApartmentRatings & SatisFacts. This accolade is a testament to the high-quality service that residents receive and showcases the dedication of the property management team to provide a comfortable living environment.   SatisFacts is a market research firm specializing in resident satisfaction surveys for multifamily properties. The company collects feedback from residents of apartment complexes, condos, and student housing facilities and evaluates property management companies' performance based on the results. The Top 100 Management Company Award is given to the top-performing companies based on resident feedback and is a coveted recognition in the property management industry.   About the epIQ Index: The “Experience & Performance Intelligence Quotient (epIQ) Index” is a single performance metric powered by verified ApartmentRatings & SatisFacts data, designed to be the most authentic and actionable industry metric for renters and multifamily professionals alike. BMW Management Company, home of Luxury Apts WNY, and management company of Autumn Creek Apartments received an A epIQ grade.   Presented in an easily understood letter grade/report card format, the epIQ Index delivers the resident experience and community performance data over a rolling 365-day period.    The epIQ Index is comprised of 4 primary categories, measured over the most recent 365-day period and updated daily.   Categories contributing to epIQ include: Renter Ratings: The average ratings from renter reviews and surveys Review Count: The # of reviews/unit compared to all other communities Manager Review Engagement: The % of reviews with manager responses Manager Review Reply Time: The average manager response time compared to all other communities   Autumn Creek Apartments offers a range of unique amenities, including a 24-Hour fitness center, a pet spa, and a saltwater swimming pool. The well-maintained grounds and 24-hour maintenance services add to the community's appeal.   The recognition Autumn Creek Apartments has received is a reflection of the property management team's commitment to providing top-notch services and amenities to tenants. The community is a perfect place to call home, and we invite you to schedule a tour today and see for yourself why we're making waves in property management. Don't miss out on the opportunity to join our community!

Read more
Autumn Creek is Top Rated for 6th Year-image

    Autumn Creek Apartments has received the prestigious Top-Rated Award from ApartmentRatings.com for the 6th consecutive year. Our online reputation is important, and we appreciate our residents taking the time to acknowledge the hard work, time, and effort we put into making our community an excellent place to live.  2021 Top Rated Award Winner from ApartmentRatings.com    With 146 reviews* and an 86.19 epIQ Score in 2021 , it’s easy to see why this is the 6th year Autumn Creek Apartments has earned this award. Read one of our many five-star reviews below:    “ It is hard to know where to start a review about Autumn Creek Apartments because it is such a wonderful place. My family and I lived here for four years and if we had to stay in Buffalo, we would have continued living there. The community itself is beautiful, well maintained, and the management is very responsive to tenant needs as far as community upgrades. One specific example: people were walking across grass on the east end of the property to access sidewalks/running trails in the area; the management added a sidewalk and maintained it throughout the year. This new sidewalk made it so that people living at the apartments could walk to the local restaurants and grocery stores throughout the year instead of having to take a 30 second drive. Another example: the children in the community were getting older (ours included) and they built a second playground with equipment more appropriate for 5-10 year olds, rather than the toddler play area that was initially present. Snow removal was prompt in the mornings and although I had to leave early for work (between 0600 and 0630 every morning) it was rare that I had to shovel my own path. Furthermore, after our first winter living there the management supplied shovels to every apartment building so that if I needed to leave before the path was shoveled I could take care of it myself. They just upgraded all of the fitness equipment (treadmills, ellipticals, and the weights). The pool deck was re-done in 2015. They have a lifeguard on duty at the pool every day and they regularly host pizza parties at the pool on the weekends. Cable/internet are included with the rent as a "technology fee" that is below market cost for cable/internet if you went straight to the cable company. They have a wonderful lending library of DVDs that is continually updated with the newest titles... however, if you are interested in an older title and request it from the front office they will specially order it. The staff in the leasing office is friendly and helpful. They knew my kids names and always said "hi" to them. The maintenance staff were prompt, courteous, and usually got maintenance requests completed within 24 hours. The apartments themselves are clean, well maintained, with open layouts and nice appliances. The walk-in closets are the largest we have encountered in any apartment we have lived in over the years.” -Brian ⭐️⭐️⭐️⭐️⭐️     Coming Up with the Numbers — How the Rankings Work  We would like to thank all of our residents, past and present, for making this possible, as awards were based off of Online Reputation. ApartmentRatings.com is the largest online rating community for rental housing, reaching approximately 30% of apartment hunters nationwide, and is among the Top 5 most-visited apartment hunting sites in the world. Each year the site recognizes the top-rated apartments in the nation using strict standards, and we’re proud to be among the winners.     The criteria for being recognized as a top property includes:  5+ reviews in 2021 A- or higher overall epIQ grade Leave a Review  We know that our residents are a big part of why people love living with us. Thank you again for sharing your appreciation for our apartment community online.    Do you currently live at Autumn Creek? Let others know what brought you here, and what keeps you here by leaving a review . 

Read more
Autumn Creek Earns 2021 ENERGY STAR Certification-image

We are pleased to announce that Autumn Creek Apartments has attained a perfect score for ENERGY STAR’s certification from the U.S. Environmental Protection Agency for 2020! Previously, Autumn Creek held 1-100 ENERGY STAR Score of 98 in 2019. Meaning we are now more energy-efficient than 100 percent of similar properties nationwide. We are committed to going green and being an environmental leader.  We credit this success to the efforts put forth to install energy-saving appliances, low-flow toilets, showerheads, and faucets. Additionally, we have installed new energy-efficient LED lights in each apartment and around the community. Finally, energy-efficient thermopane windows will continue to be the standard at Autumn Creek. On average, ENERGY STAR certified buildings and plants use 35 percent less energy, cause 35 percent fewer greenhouse gas emissions, and are less expensive to operate than their peers — all without sacrifices in performance or comfort. Energy Star Certification means meeting a high bar, and by meeting these strict standards, Autumn Creek Apartments is saving energy, saving money, and helping protect the environment by generating fewer greenhouse gas emissions than typical buildings. For more than 20 years, EPA’s ENERGY STAR program has been America’s resource for saving energy and protecting the environment — today, thousands of facility owners and managers use ENERGY STAR to improve the energy performance of their buildings. To date, tens of thousands of buildings and plants across all fifty states have earned the ENERGY STAR certification, including two of our sister properties! StoneGate Apartment Homes earned a rating in 2019 and Windsong Place Apartments earned a rating in 2020 . Follow the link for more information about ENERGY STAR for Buildings and Plants .  Here at Autumn Creek Apartments in East Amherst, NY, we care about our community and our carbon footprint. What suggestions do you have about other ways we can go green? Let us know in the comments. 

Read more
Autumn Creek Receives 2019 Top Rated Award-image

  Autumn Creek Apartments has received the prestigious Top-Rated Award from ApartmentRatings.com. Our online reputation is important, and we appreciate our residents taking the time to acknowledge the hard work, time, and effort we put into making our community an excellent place to live. Learn more about what this award means below.    2019 Top Rated Award Winner from ApartmentRatings.com  With 138 reviews* and an 89% recommendation score , it’s easy to see why this is the 4th year Autumn Creek Apartments has earned this award. Apartment Ratings.com , founded in 2000, is the largest online rating community for rental housing, and is among the top five most-visited apartment hunting sites in the world. It is also the largest source for renter reviews of apartment communities online.    It is notable that only about 5% of the total properties listed on the site qualify for an award. To receive the Top Rated Award , properties must fulfill the following criteria: 10+ total reviews, 5+ reviews in 2019, and a 70% or greater overall recommended score.    Autumn Creek Apartments have consistently ranked in the top 5% of apartment communities during recent years for ApartmentRatings.com’s annual award. We know a key point to being an award-winning community is because of our residents. We appreciate the vote of confidence we’ve received as evidenced by this award.    We appreciate our residents! Working together we can maintain and improve an apartment community you are proud to call home. Thank you for all you do to make Autumn Creek Apartments the perfect place to live in WNY.  If you haven’t left a review for Autumn Creek Apartments , feel free to take a few minutes and share your thoughts about your experience living here.    * Properties must have recommended scores over 70% at the time of award calculations. Recommended scores can change over time.  

Read more
Autumn Creek Garners Top Award Three Years Running-image

ApartmentRatings.com has come out with the 2018 Top Rated Award Winners list, and once again, Autumn Creek Apartments in East Amherst, NY came out on top for the third year running. Being named a top-rated apartment in the country is not an easy thing to achieve. Close to 95% of the properties listed on the ApartmentRatings.com website do not make the cut, meaning that Autumn Creek is among the 5% of total properties that qualify for the award — no small feat! ApartmentRatings.com is one of the most searched websites when it comes to apartment hunting, and they strive to “provide transparent and honest information that enables renters and property managers to improve the evolving concept of ‘home.’" According to the website, they are the largest online source for renters’ reviews of apartment communities. Based on those facts, criteria for the 2018 Top Rated award includes the following: 10+ total reviews 5+ reviews in 2018 70% or greater overall recommended score Autumn Creek comes in at 88%* with 114 reviews. To get a taste of what the reviews are saying , we took a sampling to share: “One of the reasons I love Autumn Creek is due to their staff. Whether you call or stop by the front office with a question or concern, rest assured your will be concern will be promptly handled.” “Out of every apartment I have ever lived in this is the best so far. Staff is good & maintenance is on point. Alex, my main man has helped me several times so far in my stay, Best maintenance guy I've ever dealt with.” We invite you to take a few minutes and leave your own review on ApartmentRatings.com . Let us know what you think about living in our community. If you’re new to writing reviews, these tips can point you in the right direction: Be sure to stick to the facts, and be clear about your experience. Be specific about what you liked (or didn’t like). Detailed information is much more helpful than vague generalities. Check your spelling and grammar — use complete sentences and only single exclamation points — poor mechanics devalue what you are saying (the reader may think, if this person can’t even take time to write correctly, how can I trust his or her opinion). We appreciate our residents! Working together we can continue to create an apartment community that is second to none. Thank you for all you do to make Autumn Creek Apartments the perfect place to live in WNY. *At the time of the award calculations

Read more