Ratings & Reviews

Overall Rating

(190 reviews)
97.4% of customers recommend this property

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Resident Reviews

submitted by Carolyn C. - |Recommended: YesVery Best Living at Autumn Creek - Celebrating 8 Years — We have been at Autumn Creek Apartments in East Amherst for 8 wonderful years now. I thank God for this wonderful Blessing. The management, leasing staff and maintenance staff are absolutely wonderful, like family. They are professional, friendly and quick to respond and they make our life very pleasant here. This has been consistent throughout the years. We love it here with the beautiful grounds, convenience to shopping, restaurants, and all the surrounding areas. In my research, there is no other place like Autumn Creek. We rent a garage here, we love our neighbors, we love to walk the grounds every day. Our apartment home is beautiful, and we have an amazing amount of square footage and closets and a beautiful balcony. Our home is flooded with light and we have safety and convenience. I am very grateful to the Autumn Creek Team who make this such a wonderful place to be. Thank you and God bless you all Karen, Alan, Jessica, Lisa, Rob, Kevin, and Travis
response from property -Carolyn, thank you for this wonderful 5 Five Star Review! Your kind words are appreciated by our entire staff. We all do our very best to make sure all of our Residents are happy in their homes and comfortable within our community. Our Autumn Creek Residents are the best. Thank you for being a resident for 8 years, and we hope we can continue to have you as a Resident for years to come! ~Karen and your Autumn Creek Team
submitted by Jodie A. - |Recommended: YesGreat place to live — Come and live here at this gorgeous place. You will not regret your decisions.
response from property -Thank you so much for the 5 Star Review Jodie! It's great to hear how much you like it here, and we are very happy that you chose to be a Resident here at Autumn Creek. We know you will continue to enjoy living here! Thank you again for the kind words. ~ Your Autumn Creek Team
submitted by Saralyn O. - |Recommended: YesNew Resident — I've been living here at Autumn Creek for just over a month and settling in was a breeze It was a big life transition for my doodle and I, and we were both very comfortable here from the start. Everyone is so nice and respectful, and the amenities are all you could want and need. From the dog park, dog spa, play ground and so much more The atmosphere is very family friendly, with many new kiddos and doggy friends that my k9 companion and I have been excited to meet. The office and maintenance staff are promptly responsive to any request, and make sure you are properly informed and taken care of. I love living here, and I would highly recommend Autumn Creek as a place to call home.
response from property -Hi Saralyn. We all truly appreciate the 5 Star Review. Thank you very much!! It is great to here how comfortable you and your Doodle are in your new home, and how smooth your move-in experience was for you. Thank you for making Autumn Creek your new home! ~ Your Autumn Creek Team
submitted by William M. - |Recommended: YesVery Quiet — This has been a great experience, grounds are clean, maintenance responds quickly when needed we have not had any noise at all. Highly recommend
response from property -Thank you for the 5 Star Review William! It's so nice to hear that you are happy with our Community. We are thrilled that you decided to make Autumn Creek your new home! ~ Your Autumn Creek Team
submitted by Carolyn C. - |Recommended: YesI am in my 8th year at Autumn Creek and I have nothing but praise and gratitude for the team and for the blessing of living here. It is an extraordinary place that offers so much more than any other complex. The manager Karen and her office staff, Rob, Kevin, Travis, Al and Angel are all exceptional with kindness and excellent service that make a living here a wonderful experience. Highly recommended And much thanks to the Autumn Creek team for being so reliable and dependable all these years. A special thanks also to our wonderful maintenance crew. Travis helped me today and yesterday, he is always so professional, prompt, courteous, thorough and he always gives service with a smile. It is a wonderful blessing to know that the Autumn Creek team and wonderful maintenance crew are always there when we need them, I'm so glad to be in my 8th year here at Autumn Creek
response from property -Hi Carolyn, We all cannot thank you enough for the kind words and the Five Star Review!! I hope you know we all appreciate you as well and have enjoyed having you as one of our valued residents. Our maintenance team is the best!! Thank you again! ~ Karen and the Autumn Creek Team
submitted by Gregory S. - |Recommended: YesFeels Like Home To Me — Was always interested in this property - even while owning a home. Has a great community feel to it. By chance I went to look at the model unit and was told that a lower two bedroom unit was becoming available so I submitted my application that morning and the rest is history. It is a quiet community and the staff has been fantastic. They are very quick to respond to questions comments requests. Happy to be here would highly recommend.
response from property -Thank you so much Gregory for the 5 Five Star Review! It is always nice to hear that our residents are happy living in our community. We are glad you decided to make Autumn Creek your home. It was a pleasure working with you throughout the application process, and speaking with you since you moved in. Our entire staff is always happy to help out when needed! ~ Your Autumn Creek Team
submitted by Rithvik M. - |Recommended: YesReview — Review
response from property -Thank you for taking the time to leave us 5 Stars Rithvik. We really appreciate it! ~Your Autumn Creek Team
submitted by Lauren V. - |Recommended: YesGreat for Families — Clean and cozy
response from property -Hi Lauren, thanks for your sweet review. We love hearing your feedback.
submitted by SUSAN R. - |Recommended: YesIf only other organisations were as helpful as the team here. — How nice to have my water heater changed before it burst. I did not even achieve that in my own home. Keith and Travis did a great job, not a mark anywhere. Today my mailbox was jammed and as Jessica completed my request for help to maintenance, Alan the manager entered the room and offered to come there and then and sorted it out. What service. Karen, Allan, Jessica, David, Kevin and Travis are always helpful and work hard when it snows to keep us safe. My Thanks to you all.
response from property -Hi Lesley, We really appreciate the 5 Star Review and the kind words about our entire staff. We do our best to make sure all of our Resident request are taken care of quickly! ~ Thank you from your Autumn Creek Team!
submitted by Susan G. - |Recommended: YesAutumn Creek's Maintenance Team is the best. They are very efficient, friendly and always get the problem solved They were awesome during the Christmas blizzard keeping parking available and clearing sidewalks down to the pavement
response from property -Thank you Susan! Our maintenance team does their best to be efficient and get any problems solved quickly. The entire team worked tirelessly though the blizzard to be able to clear the way for all of our residents. They really did do an awesome job! ~ Your Autumn Creek Team
submitted by Rachel E. - |Recommended: YesExcellent maintenance staff — Once again I had a punctual maintenance response and the problem was resolved in 5 minutes or so. Very pleasant as always Thanks guys
response from property -Thank you Rachel! We are always happy to hear what a great job our Maintenance Team does. ~ Your Autumn Creek Team
submitted by Patricia M. - |Recommended: YesLove it here — I looked at MANY places and hands down this way the best one The tops things that made me move here were-closet space, location, cleanliness, and private access to the apartment. The number one reason I chose it was the staff The ladies at the leasing office were ALWAYS kind and helpful...never grumpy or condescending and I had ALOT of questions before I moved in. Moving from a home to an apartment was quite the transition and they made it easy on me. Thank you ladies
response from property -Thank you very much for the 5 Star Review Patricia! We appreciate your kind words about our Leasing Office Staff. We are always more than happy to answer questions and help our future Residents navigate finding a new place to call home. We know apartment hunting and moving can be stressful, so we are glad we were able to make your move easier! We are thrilled to have you as a Resident, and we are always here to help. Thank you again. ~ Karen and your Autumn Creek Leasing Team
submitted by Blake H. - |Recommended: YesReview — So far, we are loving living at Autumn Creek. The staff and Maintenance are very personable and are very helpful when any issues arise. I would definitely recommend friends and families to live here if you are looking for a quiet, homey place to reside. Only things that could make it better would be longer pool days, another work out bench for the gym, and more parking for potential visitors.
response from property -Hi Blake, thank you for your feedback and suggestions, we really appreciate it! We are thrilled you're having a positive experience at Autumn Creek and love hearing from you.
submitted by Richard K. - |Recommended: YesRichard K. — Terrific place to call home. Very close to all major shopping places and the maintenance and Office staff always ready to assist with any questions or concerns.
response from property -Hello Richard, Glad to hear how happy you are living here, and we appreciate the 5 Star Review! Our entire staff is always happy to assist our Residents with anything they need. We truly enjoy having you as a Resident here at Autumn Creek! Thank you ~Your Autumn Creek Team
submitted by Jeffrey D. - |Recommended: YesBest move I ever made — Could not be happier...
response from property -Thank you for the 5 Star Review Jeffrey! It's always nice to hear that our Residents are happy living here. Your Autumn Creek Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Autumn Creek Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Autumn Creek Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose