Ratings & Reviews

Overall Rating

5
(164 reviews)
97% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Juan M. - |Recommended: YesProperty is really nice, calm and I feel relaxed on it. — I would recommend it.
response from property -Hello Juan, It has been wonderful getting to know both of you. Thank you for the 5 Star Review and recommendation! ~Your Autumn Creek Team
submitted by Marino F. - |Recommended: YesBest — My fiancee and I love this place. Our previous experience at an apartment complex was horrible and we needed to get out of there immediately. Karen made it a quick process to sign up and get out of our old place and we have never looked back if we could sign a ten year lease we would . Love the community and great place for our dog willow she loves it too.
response from property -Hello Marino. Thank you for the kinds words and the 5 Star Review! We love hearing that our Residents are comfortable and happy. You can stay as long as you like! Make sure you stop in to say hello, and pick up a treat for Willow! ~Karen
submitted by Massimo D. - |Recommended: YesVery nice community — It's a beautiful place to live and the other residents are very friendly. Some of the structural aspects of my apartment are not great creeky shower floor, and HVAC not even reaching the guest room , but overall its a comfortable place to live.
response from property -Hello Massimo, thank you for the review. We are glad to hear that you are happy with our property and our wonderful Residents. I would like to reach out and speak with you regarding the issues you mentioned to see how we can help. Our office staff and maintenance team are always happy to help at any time! Thank you. ~Karen
submitted by Deborah P. - |Recommended: YesGreat Apartments — They are pet friendly apartments, which was my main reason for choosing them, but the fact that the staff is great and apartments are beautiful was just icing on the cake.
response from property -Thank you so much for the 5 Star Review Deborah! We do love out pets here. I hope you and your furry friends are taking advantage of our dog park and pet spa. We do have a wonderful staff here, and we're thrilled that you are happy with your apartment. Stop into the Leasing Office to say hello and grab a treat for your pets! Thank you again. ~Karen
submitted by Evan B. - |Recommended: NoWorst experience in an apartment in my life. We had several maintenance issues within just an 11 month lease, and every item had to be replaced and of course took forever to come in due to Covid but no other solutions were offered. We went to a laundry mat for 6 weeks and had to pay to do our laundry, no one said sorry and certainly didn’t get any money adjusted off our rent. Maintenance ignored the do not enter until we can be there because we have dogs request on every work order. If you are going to ignore it then don’t ask the question. Maintenance also thinks it’s funny to not follow Covid protocol and properly quarantine when they visit a red state, then brag and laugh they didn’t follow proper quarantine guidelines. Immature, unprofessional, and management just agrees and nods their head and does nothing Stay Away
response from property -Hello Evan, We are sorry that your time living here was not completely enjoyable for you and want to thank you for raising these concerns with our management team. We understand that you were frustrated after giving late notice when you decided to vacate, and we would like to address the issues you had with work orders. Our maintenance team is trained to always assess an issue and if it is deemed necessary they do at times have to order new appliances. Unfortunately, the issue with your washing machine happened during Covid when appliances, as well as many other services and purchases were taking weeks, sometimes months to be delivered. When it was determined that you would need a new washing machine, and then a new dryer, the order was immediately placed, and we asked the manufacturer to rush both orders. Both were delivered & installed within 2.5 to 3 weeks, which we understand is an inconvenience and not ideal. We had no control over how long they would take to be delivered. The Maintenance Technician assigned to your work-order has been with our community for some time. When he came to assess the issue initially, he identified specific parts and tools needed to make your repair that are stored in our Maintenance Shop, which required him to step out and come back to complete the job. During that time, he did have an innocent conversation about a recent vacation. Please note, when he did return from vacation there was nothing in place stating that anyone had to quarantine after traveling out of state. He was not being light about Covid and all protocols were followed. Our maintenance team works very hard to keep our residents happy, and although things do break, they do their best to make repairs in a timely manner. We wish you the best in your new home. ~Autumn Creek Apartments
submitted by Richard S. - |Recommended: YesWell worth it — We have been here just over a month and it has been great. The apartment is very large and the community has so much to offer.
response from property -Hello Richard.....Thank you very much for the 5 Star Review. We are so glad to hear that you are happy with your new apartment and are enjoying all of our amenities. We are happy to have you as a Resident here at Autumn Creek! ~Karen
submitted by Peter L. - |Recommended: YesGreat property with luxury living and a welcoming community — Come live at Autumn Creek Apartments Everyone is nice, the apartments are well taken care of and the surrounding area has tons of options for food and entertainment.
response from property -Hello Peter, Thank you for the 5 Star Review! We are thrilled to hear that you are enjoying being a Resident at Autumn Creek, and that you are taking advantage of our great location. We are very happy to have you both! ~Karen
submitted by Gary F. - |Recommended: YesThe property manager Karen is professional, courteous and efficient in her position along with her team including the maintenance staff also I had a few dealings with Karen and she has explained any questions I have had I highly recommend this community
response from property -Hi Gary. Thank you so much for the 5 Star Review. We are very lucky to have you both as Residents. We are all more than happy to assist you with anything that you may need, and you are always a pleasure to talk to and visit with! ~ Karen and your Autumn Creek Team
submitted by Gary F. - |Recommended: YesI have been in my apartment for 6 months and I find Karen the property manger and her team including the maintenance crew to be exceptional Karen has been available and there for me on Many new questions and is very pleasant and professional at all times She is an asset to the company I highly recommend this community Gary Fargo
response from property -Hi Gary. Thank you so much for the 5 Star Review. We are very lucky to have you both as Residents. We are all more than happy to assist you with anything that you may need, and you are always a pleasure to talk to and visit with! ~ Karen and your Autumn Creek Team
submitted by Michael J. - |Recommended: YesGood property — Nice apartments. Good amenities. A little too expensive
response from property -Hello Michael, Thank you very much for the great review. We're happy to hear that you are pleased with our apartments and amenities, and hope that you are enjoying being a Resident at Autumn Creek. We love having you both here! ~Karen
submitted by Jake G. - |Recommended: NoI don’t know — Very peaceful and quiet
response from property -Hi Jake, Thank you for the 5 Star Review! We are glad to hear that you are happy in your new apartment and that you are enjoying our wonderful community. ~Karen
submitted by Pamela F. - |Recommended: YesIt's a nice property and good location — It's a nice place to live. Recommend it.
response from property -Hi Pam.......Thank you for the great review and recommendation! We are glad you are happy here, and we enjoy having you both as Residents. ~Karen
submitted by Mary L. - |Recommended: YesCan't say enough good things about living here Special shout out to Alex for his quick response to any maintenance that needs to be done. Ron and Kevin are pros too
response from property -Hello Mary Lou. Thank you for the 5 Star Review and for the kind words regarding our Maintenance Team. We are very happy to have you both as Residents, and love knowing you are happy living here! ~Karen
submitted by Ashley S. - |Recommended: YesPretty good overall — I like the location, the other residents are very nice. The staff and maintenance are friendly and always willing to help. I would recommend it to a friend looking for a quiet area that's dog-friendly. There isn't a lot of noise except for the old lady downstairs. Her TV can get loud during her action movies but otherwise, there isn't a lot of noise that comes in from other apartments.
response from property -Hi Ashley, Thank you very much for the 5 Star Review! Our Residents and Staff are the best, and we really do love all of our pets! ~Your Autumn Creek Team
submitted by Christina B. - |Recommended: YesGood — It’s very easy to get to the stores and my sons school
response from property -Hi Christina. We agree, Autumn Creek's location can't be beat! Thank you for the 5 Star Review ~Karen

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Autumn Creek Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Autumn Creek Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose