Ratings & Reviews

Overall Rating

5.00(73 reviews)98.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

Greatsubmitted by Zishan M. - |Recommended: Yesgreat
response from property -Thank you Zishan!
Excellent apartment complexsubmitted by Vera K. - |Recommended: YesExcellent apartment home glad I am a part of the community.
response from property -We are glad you're part of the community too! Thank you for your kind words, Vera.
Autumn Creek Apartmentssubmitted by Elizabeth L. - |Recommended: YesWonderful experience living at Autumn Creek, beautiful apartment and quiet, plus staff always very helpful with requests for assistance and any questions. All in all, a very positive experience.
response from property -Hi Elizabeth, thank you for the great feedback! It's fabulous to hear that you're enjoying your home at Autumn Creek. We hope that your stay continues to be exceptional, please don't hesitate to reach out if there's anything additional we can do for you. Sincere thanks from the entire staff for your kind words.
Autumn Creek is a wonderful neighborhood to live in submitted by Robert B. - |Recommended: YesFrom your neighbors, to the staff, some of the nicest people I have met in the Amherst area. I feel fortunate to call Autumn Creek my home
response from property -Thank you very much for your kind words, Robert! We are so happy YOU chose Autumn Creek!
Maintenance Reviewsubmitted by TONI F. - |Recommended: YesMy wife and I are very happy with our apartment. When we asked to fix some of the minor problems we had the maintenance crew Jeff, Rob, Alex, and the others fixed it timely and efficiently. The office staff always respond when we need something.
response from property -The entire staff here at Autumn Creek would like to thank you for the great review. We are happy to know that the hard work to ensure an enjoyable experience does not go unnoticed!
Thanks submitted by Amy . - |Recommended: YesCan't say enough good about Autumn Creek The entire staff is awesome Barbara, Jessica, and Ashley are amazing Love the maintenance team Alex has been helping me with a water leak---he's always polite and professional and always follows up on the work Thanks again
response from property -Hi Amy, Appreciate your feedback! Thank you for the 5-star rating. Glad to hear the staff has been providing excellent customer service. I will make sure they receive your comments! Have a wonderful day. Best, Ashley St. Cyr Marketing Manager
Love this placesubmitted by Trieu D. - |Recommended: YesLiving at Autumn Creek Apartments is so great. I really love it. https goo.gl Hrky6i
response from property -Wonderful! Thank you for sharing your positive feedback!
Great Placesubmitted by Danny M. - |Recommended: YesGreat place to live for single people and couples. I love the fact they are animal friendly here as well.
response from property -Thanks, Danny! We really appreciate you sharing a 5-star review. Here at Autumn Creek, we care about making our residents happy and strive to be one of the best places to live in Amherst!
I love it here submitted by Danielle E. - |Recommended: YesLiving at Autumn Creek Apartments has been awesome so far. I really love the unit. Any issues with it are fixed almost as soon as I put the maintenance request in -- the maintenance crew is great. The fact that cable is bundled with the rent is a really great bonus. It's also fairly quiet here. My surrounding neighbors are overall respectful of noise. I love the family feel at Autumn Creek. The Resident Portal makes it easy to pay rent online. The staff is super friendly and accommodating. I know it's super far in advance, but I already plan on renewing my lease here. I never want to leave.
response from property -Thank you for the great review Danielle! Thank you also for the positive feedback on our maintenance team. We think they are great too! We are so happy to know how pleased you are with Autumn Creek. It's nice to hear that you plan on being a part of our community for a while.
Excellent place to live. submitted by Michael S. - |Recommended: YesGreat experience. Everyone is so friendly and the people who work there are always so helpful.
response from property -Thank you for the 5 stars Michael! We appreciate your kind words about our Autumn Creek Team.
Worth every penny submitted by Justin C. - |Recommended: YesMy wife and I enjoyed living at Autumn Creek. From the moment we walked into the office it felt like home. The office staff is like no other. They were very patient, kind, and informative. The apartments are beautiful and spacious. The grounds and apartments are very well maintained and taken care of. The maintenance staff is phenomenal. I would recommend this community to anyone. You can't beat beautiful apartments, friendly staff, and the location. Autumn Creek really is a true gem in the heart of East Amherst.
response from property -Thank you for the 5 Star review Justin! We appreciate all the great comments about our community. It's wonderful to hear how much you and your family enjoyed your stay here.
Would not want to be anywhere else submitted by April S. - |Recommended: YesLoving our life here at Autumn Creek. We have made many friends and so has our little dog Parker especially his girlfriends in the office Our apartment is beautiful and with the many windows the natural lighting makes you feel happy. we love all the activities that are planned for us, there's always something to look forward to. We enjoy the heated pool which is always kept clean . We love our manager Jean ..you can talk to her about anything she is always very open for ideas and friendly .. you can tell she wants the best for us residents . our Maintenance team led by Jeff is great if you have any maintenance issue it is taken care of right away. We love it here
response from property -Thank you for your kind words April. We sure do look forward to our visits from you and Parker! I shared your compliments with our maintenance team as well. We feel they do a great job - so glad you feel the same! Jean
Great peoplesubmitted by Kevin P. - |Recommended: YesGreat staff, always nice and accommodating
response from property -Thank you for the great review Kevin. We're so glad you and your family are happy here!
Loving life submitted by Anna M. - |Recommended: YesWe are very happy here. It has been 8 months since we moved in. Winter life was excellent, walks were plowed and salted.plowing was done as best as possible. It could have been better if tenants would follow the rules of moving cars in a timely manner. Noise level from the second floor tenant has been unexcepable at times. They slam doors, children throw toys over the upper railing onto the front of my patio. Lots of jumping around from the two toddlers and multiple friends that are visiting. These issues are not due to any miss management of Autumn Creek. These tenants are just very inconsiderate. I certainly would recommend living in this wonderful community. We have made many friends who have enriched our time here. Looking forward to summer and enjoying our time at the pool. Our patio will be the social circle of summer fun Very happy with our life here
response from property -Thank you for letting us know how much you love Autumn Creek. We will keep working on the concern with the upstairs neighbor. It's wonderful that you have developed such a great social circle. It sounds like your patio will be a great summer gathering spot! Jean - Community Manager
Very nice place to live and dog friendly. Great place to take a walk and join in activitiessubmitted by Edward O. - |Recommended: YesGreat sense of community due to functions put on by office staff.
response from property -Thank you for your excellent review! We're so happy you enjoy all the resident events. We already have our Lawn chair concerts scheduled for the summer. We'll look forward to seeing you there!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Autumn Creek Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Autumn Creek Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose