Ratings & Reviews
Resident Reviews
Great apartments and great place to live|Recommended: YesAutumn Creek is a great community to live in, and is extremely convenient to everything. The residents are great, and the staff works hard to help however the can. My only complaint is parking, as there is no way to enforce when people bring several guests over in multiple cars. Guests really should not park in the spots set aside for residents. Outside of that, this is a fantastic apartment community
response from property -Jon, Thanks so much for taking the time to write such kind words. Our entire Autumn Creek staff tries very hard and we appreciate you as a part of our community. In the next newsletter, we can write up something to see if that helps. Thanks so much!!
Overall Review|Recommended: NoThis place is costly and doesn't have much to offer. They push all the utility bills on you including water. When asked questions, they don't respond back appropriately. Unit is infested with bugs, spiders, beetles and centipedes. I have asked the office staff multiple times and haven't seen any response. You can hear your neighbors and their dogs and cats walking upstairs.
Hello Nirali, I am terribly sorry that you feel this way. I have to admit that this review comes as a surprise. Amit, your husband stopped by the office in person and spoke with us and called again to discuss the water bill that residents are responsible for. We answered every question he had and when he was here in person, we had a very enjoyable conversation. I am not sure what we did not explain. However, if you are still questioning something, please feel free to contact us yourself. As far as the beetles and centipedes, I looked in your service request history and do not see that you submitted a service request on this. As you are aware we have a great resident portal that you can send any service request and it's time stamped and maintenance must respond. Please let me know if we can help in any othetr way. Thank you for renewing your lease with us.
Couldn’t Be Happier|Recommended: YesWe moved into Autumn Creek last week and have had all of our questions and issues resolved with the utmost of quickness. The Leasing Team especially Barb and the maintenance team are both exceptional, we love it here
Ben, this is amazing! Thank you so much for this. I am thrilled that the entire team has accommodated you, especially Barb, she is always looking out for our residents. Thanks for choosing Autumn Creek as your new home!
You Get What You Pay For|Recommended: YesAutumn Creek will be on the high end of rents for the Buffalo area my wife and I didn't know this coming from the West Coast where this rate was a steal But after a little bit of buyers remorse after learning about the area we really enjoy our time here. Clean and well maintained, proactive staff, quick responses to maintenance, no parking worries, great central area along transit.
If we weren't looking for a house we would have no problem continuing to live in Autumn Creek
Hi Justin, Thank you so much for the kind words about Autumn Creek. We really appreciate them as we know coming from a different area you have so many choices and you choose us to be your neighbor. We really appreciate that. I agree that the location is really nice and welcome you to the area. See you in the neighborhood! Thanks again!
Upkeep and maintenance is the best Everyone that works here is so helpful and friendly|Recommended: YesEverything is great The staff is helpful and friendly The place is so well maintained. It’s wonderful
Sheri, We can't thank you enough for taking the time out of your busy schedule to mention this. It's super appreciated. We just love your mom. Thanks for bringing her to Autumn Creek. I will share this with everyone.
Very good Apartments. People are very friendly and office people are very helpful.|Recommended: YesVery good Apartments in nice community to raise family. Close to all major highway and stories. People are very friendly here and office people are very helpful along with people who work here.
Hello Amit, Thank you for your wonderful comment. We appreciate your thoughts about us at Autumn Creek and so happy that you love living here with your family! Thanks for being a part of the community.
Best community|Recommended: YesThe staff is kind and always that I have a problem they respond quickly.
Thaisa, Thank a bunch for the raving review. We appreciate your kindness in mentioning the entire staff at Autumn Creek. We try to accommodate you in any way that we can. Thanks for being a part of our community.
I love the amenities and my floor plan|Recommended: YesApartments grounds are well maintained and staff is very professional.
Hello Arlene, I am thrilled that you love your floorplan in Autumn Creek. We think it really stands out from the other communities in the area and I hope you're taking full advantage of the amenities. Be sure to check out the new Peloton Bike coming soon to the fitness room.
Nice community|Recommended: YesThe apartments are nice size and 2bd 2 bath the closets are huge so plenty of storage and the property is very well maintained. Office staff and maintenance are very quick to respond and friendly.
Hi Tammy,
Thanks so much for your kind words. We are thrilled that you feel that way about your home at Autumn Creek. We hope to keep up the good work for you and see you in the neighborhood.
The property is beautiful and staff is amazing|Recommended: YesIt’s great the grounds are we’ll kept it’s a quiet neighborhood with a beautiful pool and clubhouse.
Hi Elroy, thanks for telling us how you feel about Autumn creek. The maintenance staff tries really hard to keep things up and we appreciate that you have noticed. We are happy that you take advantage of the many amentias offered in our community. We will see you in the neighborhood.
A great, comfortable, quiet place to live|Recommended: YesThe apartments are very nice and spacious. The area is quiet, great for walking around. The office people are very friendly and helpful. The maintenance staff are great especially when it snows. The pool and clubhouse are great extras to use. Very comfortable place to live for the price.
Hi James, we am so happy that you feel the way you do about Autumn creek. More than anything we am super happy that you utilize all we have to offer in the community. Thanks for taking time out of your busy schedule to give us a thumbs up.
Awesome|Recommended: YesOutstanding
Derricka, we think you are pretty outstanding too. Thank you for your service. We appreciate you being a part of our community at Autumn Creek.
Overpriced|Recommended: NoFind another complex
Hi Andy, I am terribly sorry that you feel that way. After reading your review it prompted us to double check on our pricing with similar communities in the area and as a result, we feel very strongly that for the additional space, tech package and high-speed internet, not to mention the pool and fitness center that you utilize every day, we are right in line with the area. Please keep in mind the great school district that your children are able to attend by living in this community as well as that sports court that your son likes so much!
Nice community|Recommended: YesStaff and maintenance are very professional ,down stair neighbors very abrasive and rude.
Hi Zandra, Thank you so much for your honesty. We appreciate the feedback for Autumn Creek. I am sorry about your neighbor. Please let us know if there is anything that we can do. Thanks for being part of our Autumn Creek family!
Beautiful, quiet property . Great place to live|Recommended: YesAutumn Creek is a great complex. We love our apartment and the neighborhood we live in. It's quiet and friendly, great for walks. Management is very friendly and responsive to our requests and questions. We would definitely recommend this place to anyone looking for a well maintained apartment
Hi Rebekah,
Thank you so much for the kind words about our entire staff at Autumn Creek. We are so pleased that you chose our community and love living here! We appreciate you!
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