Ratings & Reviews

Overall Rating

5
(182 reviews)
97.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by SUSAN R. - |Recommended: YesIf only other organisations were as helpful as the team here. — How nice to have my water heater changed before it burst. I did not even achieve that in my own home. Keith and Travis did a great job, not a mark anywhere. Today my mailbox was jammed and as Jessica completed my request for help to maintenance, Alan the manager entered the room and offered to come there and then and sorted it out. What service. Karen, Allan, Jessica, David, Kevin and Travis are always helpful and work hard when it snows to keep us safe. My Thanks to you all.
response from property -Hi Lesley, We really appreciate the 5 Star Review and the kind words about our entire staff. We do our best to make sure all of our Resident request are taken care of quickly! ~ Thank you from your Autumn Creek Team!
submitted by Susan G. - |Recommended: YesAutumn Creek's Maintenance Team is the best. They are very efficient, friendly and always get the problem solved They were awesome during the Christmas blizzard keeping parking available and clearing sidewalks down to the pavement
response from property -Thank you Susan! Our maintenance team does their best to be efficient and get any problems solved quickly. The entire team worked tirelessly though the blizzard to be able to clear the way for all of our residents. They really did do an awesome job! ~ Your Autumn Creek Team
submitted by Rachel E. - |Recommended: YesExcellent maintenance staff — Once again I had a punctual maintenance response and the problem was resolved in 5 minutes or so. Very pleasant as always Thanks guys
response from property -Thank you Rachel! We are always happy to hear what a great job our Maintenance Team does. ~ Your Autumn Creek Team
submitted by Patricia M. - |Recommended: YesLove it here — I looked at MANY places and hands down this way the best one The tops things that made me move here were-closet space, location, cleanliness, and private access to the apartment. The number one reason I chose it was the staff The ladies at the leasing office were ALWAYS kind and helpful...never grumpy or condescending and I had ALOT of questions before I moved in. Moving from a home to an apartment was quite the transition and they made it easy on me. Thank you ladies
response from property -Thank you very much for the 5 Star Review Patricia! We appreciate your kind words about our Leasing Office Staff. We are always more than happy to answer questions and help our future Residents navigate finding a new place to call home. We know apartment hunting and moving can be stressful, so we are glad we were able to make your move easier! We are thrilled to have you as a Resident, and we are always here to help. Thank you again. ~ Karen and your Autumn Creek Leasing Team
submitted by Blake H. - |Recommended: YesReview — So far, we are loving living at Autumn Creek. The staff and Maintenance are very personable and are very helpful when any issues arise. I would definitely recommend friends and families to live here if you are looking for a quiet, homey place to reside. Only things that could make it better would be longer pool days, another work out bench for the gym, and more parking for potential visitors.
response from property -Hi Blake, thank you for your feedback and suggestions, we really appreciate it! We are thrilled you're having a positive experience at Autumn Creek and love hearing from you.
submitted by Richard K. - |Recommended: YesRichard K. — Terrific place to call home. Very close to all major shopping places and the maintenance and Office staff always ready to assist with any questions or concerns.
response from property -Hello Richard, Glad to hear how happy you are living here, and we appreciate the 5 Star Review! Our entire staff is always happy to assist our Residents with anything they need. We truly enjoy having you as a Resident here at Autumn Creek! Thank you ~Your Autumn Creek Team
submitted by Jeffrey D. - |Recommended: YesBest move I ever made — Could not be happier...
response from property -Thank you for the 5 Star Review Jeffrey! It's always nice to hear that our Residents are happy living here. Your Autumn Creek Team
submitted by FT - |Recommended: YesMaintenance is everything in this business. You can have the greenest lawns, beautiful landscaping, and great snow removal, but when something goes wrong in your apartment everything else is meaningless. At Autumn Creek in East Amherst, NY you have one of the BEST maintenance teams that apartment dwellers could ask for. Two of the very best are Alan and Rob. They're not only maintenance, they are plumbers, electricians, craftsmen, decorators, pavers snow removal experts. They are the lifeblood of this complex and should be recognized as such, It's why people pay what they do in monthly rent and why the turnover here is so low. Thank you, Alan Rob
response from property -What a wonderful 5 Star Review! Thank you very much for recognizing the great job that Alan, Rob and the entire Autumn Creek Maintenance Team always do! Our team takes pride in making sure all of our Residents are happy and comfortable in their homes, and we appreciate hearing such nice words from our valued Residents. Thank you again. ~ Your Autumn Creek Team
submitted by BRENDAN O. - |Recommended: YesAutumn Creek Apartments worth every penny — I have zero complaints and nothing but laud for the property management and the office staff. Truly a phenomenal business that handles any issues, which I've had very few, in an incredibly timely manner. I would highly recommend these apartments, and have done so, to anyone looking. They make living in paradise easy.
response from property -Hello Brendan. We truly appreciate the 5 Star Review along with the kind words. It is always so nice to hear that our Residents are happy with our office and maintenance teams! We do our very best to respond quickly to any issues, big or small, that need to be addressed. Thank you for being one of our wonderful Residents of Autumn Creek! ~ Your Autumn Creek Team
submitted by Thomas C. - |Recommended: YesCalled maintenance with a request to change a light bulb. Turned out the light fixture had to be changed because of a crack in the socked that hold one of the light bulbs. In 15 minutes it was all done. Hats off to Kevin and Travis. Review worth 5 stars.
response from property -Hi Thomas, Happy to hear your work order was taken care of so quickly. Kevin and Travis really appreciate the 5 Star Review! Thank you! ~ Your Autumn Creek Team
submitted by Sukmay Y. - |Recommended: YesOverall — The community is always well maintained - neat and clean, the Office and Maintenance staff are always professional, helpful, efficient and courteous Thank you so much
response from property -Thank you for the 5 Star Review Sukmay! Our entire team really appreciates the kind words. We all do our very best to keep our Community well maintained and take care of our valued Residents. We love having you here! ~Your Autumn Creek Team
submitted by Dave G. - |Recommended: YesMaintenance is great, never have to wait if you put an order on for service
response from property -Hello David, Thank you so much for the great review. Our awesome maintenance team does their best to respond to work orders in a timely manner. It's great to hear that you are happy with them! ~Your Autumn Creek Team
submitted by Santo F. - |Recommended: YesExpensive but overall great place — It feel luxurious, High quality environment. The complex stays on top of the ground year round and it always looks nice. The apartments are spacious and clean, but the windows don’t insulate well in the winter and gets pretty cold next the the sliding glass door in the living room. Overall, lovely place to live. I’ve been very happy here.
response from property -Hello Santo, Thank you for the great review. We are always thrilled to hear that our Residents are happy living here. We do have an excellent Maintenance Team who makes sure our property is always looking great! If there is anything that you need any assistance with, always feel free to contact the Leasing Office. We are pleased to have you as a Resident at Autumn Creek! ~Your Autumn Creek Team
submitted by Taylor M. - |Recommended: YesI love Autumn Creek apartments — This community feels very safe, quiet, and has been perfect for my needs as a young working professional. I love the private entry which is convenient when letting my dog out before after work. The maintenance and management teams are so lovely, and responded immediately when my washing machine stopped working- the replacement was made within 24 hours Overall I would highly recommend this community if you are looking to move. Out of several apartments I've rented in the Buffalo area, this property has been my best renting experience
response from property -Hi Taylor, It's wonderful hearing about your positive experience at Autumn Creek! We're so happy that you are happy! Have a Wonderful New Year! ~The Autumn Creek Team
submitted by Nick J. - |Recommended: YesThe maintenance staff always takes care of things very quickly. I appreciate Alex and Angel and everyone else.
response from property -Thank you Nick, we appreciate the great review. That is always nice to hear! ~Your Autumn Creek Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Autumn Creek Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Autumn Creek Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose