Ratings & Reviews
Resident Reviews
|Recommended: YesNew Resident — I've been living here at Autumn Creek for just over a month and settling in was a breeze It was a big life transition for my doodle and I, and we were both very comfortable here from the start. Everyone is so nice and respectful, and the amenities are all you could want and need. From the dog park, dog spa, play ground and so much more The atmosphere is very family friendly, with many new kiddos and doggy friends that my k9 companion and I have been excited to meet. The office and maintenance staff are promptly responsive to any request, and make sure you are properly informed and taken care of. I love living here, and I would highly recommend Autumn Creek as a place to call home.
response from property -Hi Saralyn. We all truly appreciate the 5 Star Review. Thank you very much!! It is great to here how comfortable you and your Doodle are in your new home, and how smooth your move-in experience was for you. Thank you for making Autumn Creek your new home!
~ Your Autumn Creek Team
|Recommended: YesVery Quiet — This has been a great experience, grounds are clean, maintenance responds quickly when needed we have not had any noise at all.
Highly recommend
Thank you for the 5 Star Review William! It's so nice to hear that you are happy with our Community. We are thrilled that you decided to make Autumn Creek your new home!
~ Your Autumn Creek Team
|Recommended: YesI am in my 8th year at Autumn Creek and I have nothing but praise and gratitude for the team and for the blessing of living here. It is an extraordinary place that offers so much more than any other complex. The manager Karen and her office staff, Rob, Kevin, Travis, Al and Angel are all exceptional with kindness and excellent service that make a living here a wonderful experience. Highly recommended And much thanks to the Autumn Creek team for being so reliable and dependable all these years.
A special thanks also to our wonderful maintenance crew. Travis helped me today and yesterday, he is always so professional, prompt, courteous, thorough and he always gives service with a smile. It is a wonderful blessing to know that the Autumn Creek team and wonderful maintenance crew are always there when we need them, I'm so glad to be in my 8th year here at Autumn Creek
Hi Carolyn,
We all cannot thank you enough for the kind words and the Five Star Review!! I hope you know we all appreciate you as well and have enjoyed having you as one of our valued residents. Our maintenance team is the best!! Thank you again!
~ Karen and the Autumn Creek Team
|Recommended: YesFeels Like Home To Me — Was always interested in this property - even while owning a home. Has a great community feel to it. By chance I went to look at the model unit and was told that a lower two bedroom unit was becoming available so I submitted my application that morning and the rest is history. It is a quiet community and the staff has been fantastic. They are very quick to respond to questions comments requests. Happy to be here would highly recommend.
Thank you so much Gregory for the 5 Five Star Review! It is always nice to hear that our residents are happy living in our community. We are glad you decided to make Autumn Creek your home. It was a pleasure working with you throughout the application process, and speaking with you since you moved in. Our entire staff is always happy to help out when needed!
~ Your Autumn Creek Team
|Recommended: YesReview — Review
Thank you for taking the time to leave us 5 Stars Rithvik. We really appreciate it!
~Your Autumn Creek Team
|Recommended: YesGreat for Families — Clean and cozy
Hi Lauren, thanks for your sweet review. We love hearing your feedback.
|Recommended: YesIf only other organisations were as helpful as the team here. — How nice to have my water heater changed before it burst. I did not even achieve that in my own home. Keith and Travis did a great job, not a mark anywhere.
Today my mailbox was jammed and as Jessica completed my request for help to maintenance, Alan the manager entered the room and offered to come there and then and sorted it out. What service.
Karen, Allan, Jessica, David, Kevin and Travis are always helpful and work hard when it snows to keep us safe. My Thanks to you all.
Hi Lesley,
We really appreciate the 5 Star Review and the kind words about our entire staff. We do our best to make sure all of our Resident request are taken care of quickly!
~ Thank you from your Autumn Creek Team!
|Recommended: YesAutumn Creek's Maintenance Team is the best. They are very efficient, friendly and always get the problem solved They were awesome during the Christmas blizzard keeping parking available and clearing sidewalks down to the pavement
Thank you Susan! Our maintenance team does their best to be efficient and get any problems solved quickly. The entire team worked tirelessly though the blizzard to be able to clear the way for all of our residents. They really did do an awesome job!
~ Your Autumn Creek Team
|Recommended: YesExcellent maintenance staff — Once again I had a punctual maintenance response and the problem was resolved in 5 minutes or so. Very pleasant as always Thanks guys
Thank you Rachel! We are always happy to hear what a great job our Maintenance Team does.
~ Your Autumn Creek Team
|Recommended: YesLove it here — I looked at MANY places and hands down this way the best one The tops things that made me move here were-closet space, location, cleanliness, and private access to the apartment. The number one reason I chose it was the staff The ladies at the leasing office were ALWAYS kind and helpful...never grumpy or condescending and I had ALOT of questions before I moved in. Moving from a home to an apartment was quite the transition and they made it easy on me. Thank you ladies
Thank you very much for the 5 Star Review Patricia! We appreciate your kind words about our Leasing Office Staff. We are always more than happy to answer questions and help our future Residents navigate finding a new place to call home. We know apartment hunting and moving can be stressful, so we are glad we were able to make your move easier! We are thrilled to have you as a Resident, and we are always here to help. Thank you again.
~ Karen and your Autumn Creek Leasing Team
|Recommended: YesReview — So far, we are loving living at Autumn Creek. The staff and Maintenance are very personable and are very helpful when any issues arise. I would definitely recommend friends and families to live here if you are looking for a quiet, homey place to reside. Only things that could make it better would be longer pool days, another work out bench for the gym, and more parking for potential visitors.
Hi Blake, thank you for your feedback and suggestions, we really appreciate it! We are thrilled you're having a positive experience at Autumn Creek and love hearing from you.
|Recommended: YesRichard K. — Terrific place to call home. Very close to all major shopping places and the maintenance and Office staff always ready to assist with any questions or concerns.
Hello Richard,
Glad to hear how happy you are living here, and we appreciate the 5 Star Review! Our entire staff is always happy to assist our Residents with anything they need. We truly enjoy having you as a Resident here at Autumn Creek! Thank you
~Your Autumn Creek Team
|Recommended: YesBest move I ever made — Could not be happier...
Thank you for the 5 Star Review Jeffrey! It's always nice to hear that our Residents are happy living here.
Your Autumn Creek Team
|Recommended: YesMaintenance is everything in this business. You can have the greenest lawns, beautiful landscaping, and great snow removal, but when something goes wrong in your apartment everything else is meaningless. At Autumn Creek in East Amherst, NY you have one of the BEST maintenance teams that apartment dwellers could ask for. Two of the very best are Alan and Rob. They're not only maintenance, they are plumbers, electricians, craftsmen, decorators, pavers snow removal experts. They are the lifeblood of this complex and should be recognized as such, It's why people pay what they do in monthly rent and why the turnover here is so low. Thank you, Alan Rob
What a wonderful 5 Star Review! Thank you very much for recognizing the great job that Alan, Rob and the entire Autumn Creek Maintenance Team always do! Our team takes pride in making sure all of our Residents are happy and comfortable in their homes, and we appreciate hearing such nice words from our valued Residents. Thank you again.
~ Your Autumn Creek Team
|Recommended: YesAutumn Creek Apartments worth every penny — I have zero complaints and nothing but laud for the property management and the office staff. Truly a phenomenal business that handles any issues, which I've had very few, in an incredibly timely manner. I would highly recommend these apartments, and have done so, to anyone looking. They make living in paradise easy.
Hello Brendan. We truly appreciate the 5 Star Review along with the kind words. It is always so nice to hear that our Residents are happy with our office and maintenance teams! We do our very best to respond quickly to any issues, big or small, that need to be addressed. Thank you for being one of our wonderful Residents of Autumn Creek!
~ Your Autumn Creek Team