Ratings & Reviews

Overall Rating

5
(176 reviews)
97.2% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Maintenance
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Resident Reviews

submitted by Jeffrey D. - |Recommended: YesBest move I ever made — Could not be happier...
response from property -Thank you for the 5 Star Review Jeffrey! It's always nice to hear that our Residents are happy living here. Your Autumn Creek Team
submitted by FT - |Recommended: YesMaintenance is everything in this business. You can have the greenest lawns, beautiful landscaping, and great snow removal, but when something goes wrong in your apartment everything else is meaningless. At Autumn Creek in East Amherst, NY you have one of the BEST maintenance teams that apartment dwellers could ask for. Two of the very best are Alan and Rob. They're not only maintenance, they are plumbers, electricians, craftsmen, decorators, pavers snow removal experts. They are the lifeblood of this complex and should be recognized as such, It's why people pay what they do in monthly rent and why the turnover here is so low. Thank you, Alan Rob
response from property -What a wonderful 5 Star Review! Thank you very much for recognizing the great job that Alan, Rob and the entire Autumn Creek Maintenance Team always do! Our team takes pride in making sure all of our Residents are happy and comfortable in their homes, and we appreciate hearing such nice words from our valued Residents. Thank you again. ~ Your Autumn Creek Team
submitted by BRENDAN O. - |Recommended: YesAutumn Creek Apartments worth every penny — I have zero complaints and nothing but laud for the property management and the office staff. Truly a phenomenal business that handles any issues, which I've had very few, in an incredibly timely manner. I would highly recommend these apartments, and have done so, to anyone looking. They make living in paradise easy.
response from property -Hello Brendan. We truly appreciate the 5 Star Review along with the kind words. It is always so nice to hear that our Residents are happy with our office and maintenance teams! We do our very best to respond quickly to any issues, big or small, that need to be addressed. Thank you for being one of our wonderful Residents of Autumn Creek! ~ Your Autumn Creek Team
submitted by Thomas C. - |Recommended: YesCalled maintenance with a request to change a light bulb. Turned out the light fixture had to be changed because of a crack in the socked that hold one of the light bulbs. In 15 minutes it was all done. Hats off to Kevin and Travis. Review worth 5 stars.
response from property -Hi Thomas, Happy to hear your work order was taken care of so quickly. Kevin and Travis really appreciate the 5 Star Review! Thank you! ~ Your Autumn Creek Team
submitted by Sukmay Y. - |Recommended: YesOverall — The community is always well maintained - neat and clean, the Office and Maintenance staff are always professional, helpful, efficient and courteous Thank you so much
response from property -Thank you for the 5 Star Review Sukmay! Our entire team really appreciates the kind words. We all do our very best to keep our Community well maintained and take care of our valued Residents. We love having you here! ~Your Autumn Creek Team
submitted by Dave G. - |Recommended: YesMaintenance is great, never have to wait if you put an order on for service
response from property -Hello David, Thank you so much for the great review. Our awesome maintenance team does their best to respond to work orders in a timely manner. It's great to hear that you are happy with them! ~Your Autumn Creek Team
submitted by Santo F. - |Recommended: YesExpensive but overall great place — It feel luxurious, High quality environment. The complex stays on top of the ground year round and it always looks nice. The apartments are spacious and clean, but the windows don’t insulate well in the winter and gets pretty cold next the the sliding glass door in the living room. Overall, lovely place to live. I’ve been very happy here.
response from property -Hello Santo, Thank you for the great review. We are always thrilled to hear that our Residents are happy living here. We do have an excellent Maintenance Team who makes sure our property is always looking great! If there is anything that you need any assistance with, always feel free to contact the Leasing Office. We are pleased to have you as a Resident at Autumn Creek! ~Your Autumn Creek Team
submitted by Taylor M. - |Recommended: YesI love Autumn Creek apartments — This community feels very safe, quiet, and has been perfect for my needs as a young working professional. I love the private entry which is convenient when letting my dog out before after work. The maintenance and management teams are so lovely, and responded immediately when my washing machine stopped working- the replacement was made within 24 hours Overall I would highly recommend this community if you are looking to move. Out of several apartments I've rented in the Buffalo area, this property has been my best renting experience
response from property -Hi Taylor, It's wonderful hearing about your positive experience at Autumn Creek! We're so happy that you are happy! Have a Wonderful New Year! ~The Autumn Creek Team
submitted by Nick J. - |Recommended: YesThe maintenance staff always takes care of things very quickly. I appreciate Alex and Angel and everyone else.
response from property -Thank you Nick, we appreciate the great review. That is always nice to hear! ~Your Autumn Creek Team
submitted by Catia L. - |Recommended: YesVery happy with the property — Moving to Autumn Creek has been great move for us
response from property -Hello Catia, Thank you for the 5 Star Review! We are very happy to hear that your move to Autumn Creek went well, and that you are enjoying our wonderful community! ~Karen and your Autumn Creek Team
submitted by Jean R. - |Recommended: YesAngle and Alex did our recent bi-annual apartment inspection and as always were very friendly, helpful and considerate. We are very satisfied with our apartment and the complex. We love our neighbors.
response from property -Thank you for the 5 Star Review Jean. Our staff always does their best to make the inspections quick and easy. It's great to hear that you are happy living here! ~Your Autumn Creek Team
submitted by Jaime W. - |Recommended: YesGreat place to live — The grounds are beautiful, the office and maintenance staff are friendly and helpful, and the apartment is terrific
response from property -Hi Jaime, Thank you for the great review. We are willing to be of help anytime, and so glad to hear that you are happy with our community and your apartment! ~ Your Autumn Creek Team
submitted by Juan M. - |Recommended: YesProperty is really nice, calm and I feel relaxed on it. — I would recommend it.
response from property -Hello Juan, It has been wonderful getting to know both of you. Thank you for the 5 Star Review and recommendation! ~Your Autumn Creek Team
submitted by Marino F. - |Recommended: YesBest — My fiancee and I love this place. Our previous experience at an apartment complex was horrible and we needed to get out of there immediately. Karen made it a quick process to sign up and get out of our old place and we have never looked back if we could sign a ten year lease we would . Love the community and great place for our dog willow she loves it too.
response from property -Hello Marino. Thank you for the kinds words and the 5 Star Review! We love hearing that our Residents are comfortable and happy. You can stay as long as you like! Make sure you stop in to say hello, and pick up a treat for Willow! ~Karen
submitted by Massimo D. - |Recommended: YesVery nice community — It's a beautiful place to live and the other residents are very friendly. Some of the structural aspects of my apartment are not great creeky shower floor, and HVAC not even reaching the guest room , but overall its a comfortable place to live.
response from property -Hello Massimo, thank you for the review. We are glad to hear that you are happy with our property and our wonderful Residents. I would like to reach out and speak with you regarding the issues you mentioned to see how we can help. Our office staff and maintenance team are always happy to help at any time! Thank you. ~Karen

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Autumn Creek Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Autumn Creek Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose