Ratings & Reviews

Overall Rating

(133 reviews)
97.7% of customers recommend this property

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Resident Reviews

submitted by Jaclyn A. - |Recommended: YesI truly love living here and the community that formed. — Its like a big family, everyone is friendly and the staff is incredible.
response from property -Hi Jaclyn, thank you for the kind words about our staff and community! We're very happy you are feeling right at home at Autumn Creek.
submitted by Nicole M. - |Recommended: YesGreat place to live — I have been very happy living at Autumn Creek so far. The staff is very friendly and attentive, the community is quiet, and the living space is exactly what we were looking for in a home.
response from property -Hi Nicole. Thank you for taking the time to give a review. We sincerely appreciate it and we're so happy to hear that you are settling in nicely to your new home and enjoying the community.
submitted by Mary K. - |Recommended: YesI am looking forward to moving to Autumn Creek Karen K took us on our tour and I very much appreciated her professionalism and the high quality of her customer service.
response from property -Hi Mary Kay, it was a pleasure meeting you and assisting you with finding your new home. We're thrilled you have found your perfect new home at our sister community. Best of luck to you, we know you'll love it!
submitted by Kim V. - |Recommended: YesWe are very happy here at Autumn Creek and know we made the right Choice when we decided to downsize. I can't say enough about the staff. Maintenance goes above especially Alex. When we call with a issue he is here so fast it's impressive. One day I decided to pull the stove out and sweep under it but then I couldn't push it back. I called the office for help and Alex was here in minutes. The office staff are always willing to help. Always kind and friendly with upbeat attitudes. We are grateful for the staff here and look forward to many more years with them.
response from property -Hi Kim, what an awesome story, thank you for sharing your feedback with us! Please don't hesitate to let us know if you need anything throughout your stay at Autumn Creek, we are available 24/7. We are grateful you chose US!
submitted by Michael B. - |Recommended: YesIt Overall Is Very Nice — It's nice better than most of the other apartments in the area
response from property -Hi Michael, we appreciate you taking the time to leave a review. We love hearing from our residents, thank you!
submitted by Lauren B. - |Recommended: YesA bit pricy but nice community. — The apartments are nice inside. The community feels like a very safe place to live. I feel like when they add new amenities they are misleading about them though. When trash valet was introduced it seemed like there was no extra cost, but in the lease renewal they are now all of a sudden are charging for it when we don't even like to utilize it. We prefer to just carry our trash to the dumpster, so we wish this was optional since we do not find it convenient. Also they increased the speed of the internet and that added extra cost to the rent unexpectedly. I wish the technology package through spectrum were also optional because we would prefer to have Verizon fios, but spectrum works for now. On a positive note, whenever there is a maintenance problem they fix the problem in a very timely manner and the maintenance men are very kind I see us staying here for a few years.
response from property -Hi Lauren, thank you so much for taking the time to leave us a review, your feedback is important to us! We're happy to hear you're enjoying your apartment home and that maintenance has been accommodating. I do urge you to give the Valet Trash Doorstep collection service another chance, we have found it to be especially convenient in the cold winter months! The Technology Package pricing is based on Spectrum's pricing, we have it as an amenity at Autumn Creek to benefit our residents, providing a better deal on pricing than you would receive with an individual contract. Thank you so much for choosing Autumn Creek, and please don't hesitate to contact us with any questions, concerns, or suggestions you may have.
submitted by Michael S. - |Recommended: YesGreat place to live — Great. Friendly neighbors. Staff is always super helpful. Alex and Maintenance staff know you by name and always willing to help.
response from property -Hi Michael, thank you for taking the time to post a 5-star review for our team. We are so happy you have stayed with us and do hope as you're settling into your bigger apartment you continue to enjoy being a part of our community at Autumn Creek! Leanne Franczyk Community Manager
submitted by Samantha S. - |Recommended: YesExcellent — Great place to live
response from property -Hi Samantha, thank you for taking the time to leave a 4-star review for our team at Autumn Creek. We are so happy that you chose our community for your family and hope that you have enjoyed your time with us so far! As always, please contact our office at any time so that we can assist with any questions or concerns. Have a wonderful day! Leanne Franczyk Community Manager
submitted by Yei - |Recommended: YesWonderful Team The staff are amazing ..... very attentive, polite and professional The Teams came in no matter for maintenance or regular inspections are great
response from property -Hello Sukmay, thank you so much for taking the time to rate Autumn Creek with 5 stars! We are so happy to hear that our staff have been helpful, and we know that is part of why you have been a resident with us for over 6 years now! We feel grateful to have you as a resident and hope to continue to provide a wonderful living experience for you for years to come. Leanne Franczyk Community Manager
submitted by Kristie B. - |Recommended: YesAutumn Creek is beautiful, safe and well maintained. — I have loved living at Autumn Creek. My son and I have felt very safe, and the staff has always been extremely accommodating. There are so many wonderful amenities we have enjoyed as well. The grounds are well maintained as is the apartment. Having a young son I was concerned about the noise level that apartments sometimes bring, however there was virtually none. We have really enjoyed living in this community.
response from property -Hi Kristie, Thank you so much for your 5-star review of Autumn Creek. We are so happy to hear that you and your son enjoyed your time here with us. We're glad the playground, pool, and nature spots all made for a wonderful home for your family. We wish you the best as you settle into your new house. Leanne Franczyk Community Manager
submitted by Frank M. - |Recommended: YesGreat Place — Feels like home
response from property -Welcome Home Frank! Let us know what we can do to make your stay a 5 star experience! ~ The Autumn Creek Team
submitted by Chelsey S. - |Recommended: YesOverall a great property and location — The staff has been great at answering questions and getting back to me - very attentive. The only issue I had was that I could not use all of the cable outlets for Spectrum as some were still assigned to Direct TV and all efforts to change that through everyone failed. It would have been good to know which outlets were useable prior to placing furniture.
response from property -Thank you for your suggestions & I'm sorry the cable outlet that you wanted to use was not available. Unfortunately, at times past residents take it upon themselves to use another cable provider and it seems that this was the case in your apartment. I hope that everything else is perfect for you and that your granite install goes smoothly in the next few weeks! I hope you enjoy your home here at Autumn Creek! ~ Lisa
submitted by Angela A. - |Recommended: YesVer welcoming, homey, neat clean — I love living here. It’s a very peaceful atmosphere, the grounds are kept up nicely and the apartments are very nice. Everything is very well done. I feel like I’m truly at home here. It doesn’t feel like an apartment. It feels like a home
response from property -Thank you for your kind words Angela! We're so happy that you love your home and we're so lucky to have residents like you! ~ Lisa
submitted by Emily S. - |Recommended: YesGreat place to call home — The move-in process was smooth and seamless. The unit was nicely cleaned, everything was in great shape
response from property -Hi Emily! We're so happy you love your apartment! Let us know if you need anything throughout your stay. We'll be happy to help! - The Autumn Creek Team
submitted by Manal A. - |Recommended: YesComfortable and safe — nice and comfortable living environment
response from property -We're so happy that you enjoy living at Autumn Creek! Your comfort and happiness is our top priority! ~ The Autumn Creek Leasing Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Autumn Creek Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Autumn Creek Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose