From October 16th to October 20th, our community came together to honor the fearless team members who keep our spaces vibrant and functional—the Maintenance Teams. Day in and day out, these dedicated individuals ensure our community shines, whether it's battling snow, prepping new apartments, handling plumbing snags, or beautifying our grounds.
Our week-long celebration was a tribute to their tireless efforts:
Monday - Fueling Up: We kicked-off the week with an array of snacks and treats, a small gesture of appreciation for their hard work.
Tuesday - Sips and Comfort: Fresh local cider and delectable doughnut holes were served, offering a comforting indulgence to lift spirits and warm hearts.
Wednesday - Uniting for Fun: Bringing together our entire team—Maintenance, Leasing, and Home Office—we embarked on a day of camaraderie and joy at Buffalo Battleground. Lunch, laser tag, axe throwing, arcade games, and a delightful happy hour created unforgettable memories, marking the close of a bustling season.
Thursday - Energizing Spirits: Following our adventurous outing, our Community Managers treated the team to a much-needed caffeine boost with cups of steaming coffee.
Friday - Tokens of Appreciation: A hearty breakfast awaited our Maintenance team, accompanied by a special gift—a cozy Buffalo Bills Blanket, symbolizing our shared love for our home team!
Our Maintenance Teams, with their unwavering commitment, ensure that our residents experience the best of our community. It shines brighter because of them!
Cheers to our Maintenance Teams—the silent champions who make everyday life extraordinary!
Check us out on our Facebook Page here:
https://www.facebook.com/AutumnCreekApartments
Autumn Creek has partnered with Tour24 to provide a convenient and flexible touring option that fits your busy lifestyle!
With Tour24 you can schedule an apartment tour on your time – whether it’s after-hours or during the day or on the weekends.
Your journey through your potential new home is entirely self-guided. Move at your own pace and view all the features our community has to offer, including our amenities – on your own time, without a leasing agent present.
All you need is a phone and the Tour24 app, which becomes your key to the building and your onsite tour guide. You will even have access to start the leasing process or connect with our leasing team for additional information.
GETTING STARTED
Register : Click on the Registration Link and create your account
Schedule : Your preferred Tour Date and Time
Verify : Provide your Photo ID, Selfie, and Credit Card (Credit card will not be charged)
Confirm : Tour24 will text or email you with your tour details
Prepare : Download the Tour24 app prior to your arrival
Tour : Upon arrival, log in to the Tour24 app through your phone, turn on Bluetooth, and start your tour.
We hope you have a great tour! For any questions, you may have either during or after your tour, our onsite Leasing Consultants are happy to assist.
Autumn Creek Apartments has been recognized as a top performer in the property management industry, ranking number 32 in the Top 100 Management Company Award in its portfolio size by ApartmentRatings & SatisFacts. This accolade is a testament to the high-quality service that residents receive and showcases the dedication of the property management team to provide a comfortable living environment.
SatisFacts is a market research firm specializing in resident satisfaction surveys for multifamily properties. The company collects feedback from residents of apartment complexes, condos, and student housing facilities and evaluates property management companies' performance based on the results. The Top 100 Management Company Award is given to the top-performing companies based on resident feedback and is a coveted recognition in the property management industry.
About the epIQ Index:
The “Experience & Performance Intelligence Quotient (epIQ) Index” is a single performance metric powered by verified ApartmentRatings & SatisFacts data, designed to be the most authentic and actionable industry metric for renters and multifamily professionals alike. BMW Management Company, home of Luxury Apts WNY, and management company of Autumn Creek Apartments received an A epIQ grade.
Presented in an easily understood letter grade/report card format, the epIQ Index delivers the resident experience and community performance data over a rolling 365-day period.
The epIQ Index is comprised of 4 primary categories, measured over the most recent 365-day period and updated daily.
Categories contributing to epIQ include:
Renter Ratings: The average ratings from renter reviews and surveys
Review Count: The # of reviews/unit compared to all other communities
Manager Review Engagement: The % of reviews with manager responses
Manager Review Reply Time: The average manager response time compared to all other communities
Autumn Creek Apartments offers a range of unique amenities, including a 24-Hour fitness center, a pet spa, and a saltwater swimming pool. The well-maintained grounds and 24-hour maintenance services add to the community's appeal.
The recognition Autumn Creek Apartments has received is a reflection of the property management team's commitment to providing top-notch services and amenities to tenants. The community is a perfect place to call home, and we invite you to schedule a tour today and see for yourself why we're making waves in property management. Don't miss out on the opportunity to join our community!
After reading about our 1- and 2-bedroom luxury apartments with open-concept layouts, large walk-in closets, and storage space, you may need to see our model apartment for yourself (we think so). To make things easier, we’ve set up self-guided tours so you can see what Autumn Creek Apartments in East Amherst NY has to offer, on your own time!
Self-guided tours are available during business hours and can be scheduled on our website by clicking the “Schedule a Tour” tab at the top of the page, and then selecting, “Self-Guided.” Choose what time is best for you, and we’ll take care of the rest. Click here to take you right to the form.
You may prefer having one of our agents with you on your tour. If that’s the case, we also have an “Agent-Accompanied” option, so they can answer any questions that may arise during your visit.
Want a sneak peek at what you’ll see on your tour? Take a virtual tour here , or check out our photo gallery to see our spacious clubhouse, beautiful saltwater swimming pool, koi pond, pet spa & dog park, and much more.
Whether it’s coming for a tour or moving in, we hope to see you soon at our luxury apartment community in East Amherst, NY! Thanks for taking the time to read our post.
Autumn Creek Apartments has received the prestigious Top-Rated Award from ApartmentRatings.com for the 6th consecutive year. Our online reputation is important, and we appreciate our residents taking the time to acknowledge the hard work, time, and effort we put into making our community an excellent place to live.
2021 Top Rated Award Winner from ApartmentRatings.com
With 146 reviews* and an 86.19 epIQ Score in 2021 , it’s easy to see why this is the 6th year Autumn Creek Apartments has earned this award. Read one of our many five-star reviews below:
“ It is hard to know where to start a review about Autumn Creek Apartments because it is such a wonderful place. My family and I lived here for four years and if we had to stay in Buffalo, we would have continued living there. The community itself is beautiful, well maintained, and the management is very responsive to tenant needs as far as community upgrades. One specific example: people were walking across grass on the east end of the property to access sidewalks/running trails in the area; the management added a sidewalk and maintained it throughout the year. This new sidewalk made it so that people living at the apartments could walk to the local restaurants and grocery stores throughout the year instead of having to take a 30 second drive. Another example: the children in the community were getting older (ours included) and they built a second playground with equipment more appropriate for 5-10 year olds, rather than the toddler play area that was initially present. Snow removal was prompt in the mornings and although I had to leave early for work (between 0600 and 0630 every morning) it was rare that I had to shovel my own path. Furthermore, after our first winter living there the management supplied shovels to every apartment building so that if I needed to leave before the path was shoveled I could take care of it myself. They just upgraded all of the fitness equipment (treadmills, ellipticals, and the weights). The pool deck was re-done in 2015. They have a lifeguard on duty at the pool every day and they regularly host pizza parties at the pool on the weekends. Cable/internet are included with the rent as a "technology fee" that is below market cost for cable/internet if you went straight to the cable company. They have a wonderful lending library of DVDs that is continually updated with the newest titles... however, if you are interested in an older title and request it from the front office they will specially order it. The staff in the leasing office is friendly and helpful. They knew my kids names and always said "hi" to them. The maintenance staff were prompt, courteous, and usually got maintenance requests completed within 24 hours. The apartments themselves are clean, well maintained, with open layouts and nice appliances. The walk-in closets are the largest we have encountered in any apartment we have lived in over the years.” -Brian
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Coming Up with the Numbers — How the Rankings Work
We would like to thank all of our residents, past and present, for making this possible, as awards were based off of Online Reputation. ApartmentRatings.com is the largest online rating community for rental housing, reaching approximately 30% of apartment hunters nationwide, and is among the Top 5 most-visited apartment hunting sites in the world. Each year the site recognizes the top-rated apartments in the nation using strict standards, and we’re proud to be among the winners.
The criteria for being recognized as a top property includes:
5+ reviews in 2021
A- or higher overall epIQ grade
Leave a Review
We know that our residents are a big part of why people love living with us. Thank you again for sharing your appreciation for our apartment community online.
Do you currently live at Autumn Creek? Let others know what brought you here, and what keeps you here by leaving a review .
We are pleased to announce that Autumn Creek Apartments has attained a perfect score for ENERGY STAR’s certification from the U.S. Environmental Protection Agency for 2020! Previously, Autumn Creek held 1-100 ENERGY STAR Score of 98 in 2019. Meaning we are now more energy-efficient than 100 percent of similar properties nationwide. We are committed to going green and being an environmental leader.
We credit this success to the efforts put forth to install energy-saving appliances, low-flow toilets, showerheads, and faucets. Additionally, we have installed new energy-efficient LED lights in each apartment and around the community. Finally, energy-efficient thermopane windows will continue to be the standard at Autumn Creek.
On average, ENERGY STAR certified buildings and plants use 35 percent less energy, cause 35 percent fewer greenhouse gas emissions, and are less expensive to operate than their peers — all without sacrifices in performance or comfort.
Energy Star Certification means meeting a high bar, and by meeting these strict standards, Autumn Creek Apartments is saving energy, saving money, and helping protect the environment by generating fewer greenhouse gas emissions than typical buildings.
For more than 20 years, EPA’s ENERGY STAR program has been America’s resource for saving energy and protecting the environment — today, thousands of facility owners and managers use ENERGY STAR to improve the energy performance of their buildings.
To date, tens of thousands of buildings and plants across all fifty states have earned the ENERGY STAR certification, including two of our sister properties! StoneGate Apartment Homes earned a rating in 2019 and Windsong Place Apartments earned a rating in 2020 . Follow the link for more information about ENERGY STAR for Buildings and Plants .
Here at Autumn Creek Apartments in East Amherst, NY, we care about our community and our carbon footprint. What suggestions do you have about other ways we can go green? Let us know in the comments.